HelpOps (“HelpOps,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and disclose your personal data when you interact with our website www.helmops.com.au and our services.

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1. 

What Information We Collect

 

We may collect the following types of information:

 

• Personal Information: Name, email address, phone number, business name, and any other details you submit through contact forms or email.

• Usage Data: Your IP address, browser type, pages visited, time spent, and other analytical data via tools like Google Analytics.

• Client Information: Information you provide when engaging our consultancy services, including project briefs, operational data, and other relevant documents.

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2. 

How We Use Your Information

 

We use your information to:

 

• Communicate with you regarding enquiries or project work.

• Provide tailored consulting services.

• Improve our Website and offerings.

• Comply with legal and regulatory obligations.

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3. 

Storage and Security

 

We take reasonable steps to protect your information from unauthorised access, modification, or disclosure. Data is stored securely using encrypted systems and is only accessed by authorised personnel.

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4. 

Disclosure to Third Parties

 

We do not sell or rent your personal information. We may disclose your information:

 

• To third-party service providers (e.g. IT or legal services) under confidentiality agreements.

• If required by law or to protect our legal rights.

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5. 

Cookies and Tracking

 

We use cookies to improve your browsing experience and understand how our site is used. You can disable cookies in your browser settings.

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6. 

Access and Corrections

 

You can request access to your personal data or ask us to correct or delete it by emailing info@helmops.com.au.

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7. 

Policy Updates

 

This policy may be updated from time to time. Please review it periodically. Continued use of our Website indicates your acceptance of any changes.